Frequently Asked Questions

Everything you need to know about shopping with Doodie Stark

What are your shipping rates and delivery times?

We offer standard and expedited shipping options. Standard shipping typically takes 3-5 business days, while expedited delivery arrives within 1-2 business days. Shipping costs are calculated at checkout based on your location.

What is your return policy?

We accept returns within 30 days of purchase, provided the items are in their original, unused condition with all tags attached. Please visit our returns portal to initiate a request.

How can I track my order?

Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Yes, Doodie Stark ships to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are the products on your site authentic?

Absolutely. Doodie Stark is an authorized retailer for every brand we carry, ensuring that all products are 100% authentic and sourced directly from the manufacturers.